North Eastern Ontario

  • We serve:
  • Bracebridge
  • Britt
  • Cochrane
  • Eastern Kenora District along the Hudson and James Bay coastline
  • MacTier
  • Muskoka
  • Nipissing
  • North Bay
  • Parry Sound
  • Sturgeon Falls
  • Sundridge
  • Timiskaming
  • Timmins
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Offices

1. HANDS The Family Help Network.ca

Serving: Cochrane, Eastern Kenora District along the Hudson and James Bay coastline, Muskoka, Nipissing, Parry Sound, MacTier, Britt

Address

391 Oak St E, North Bay, ON P1B 1A3

Contact information

Phone

Tel: 705-476-2293

Online

Contact us form

Online

https://thefamilyhelpnetwork.c...

Office hours

Hours

Monday to Friday

8:30 a.m. to 4:30 p.m

*Please note that some offices are by appointment only.

HANDS The Family Help Network.ca

COVID-19 update

Passport Coordinators continue to monitor and respond to calls and will be happy to assist you over the phone.

Please check our website for the most up-to-date information regarding our services.

We thank you for your patience and support during this time.

About Hands the Family Help Network

Hands TheFamilyHelpNetwork.ca is funded by the Ministry of Children, Community and Social Services.

We follow our agency’s values: respect, compassion, integrity, accountability and quality

To find out more about us visit https://thefamilyhelpnetwork.ca/

If you have questions about the Passport Program, please call us at 1-800-668-8555 x5550

If you are interested in applying to the Passport Program and live in North-East region, please contact DSO North-East region at 1-855-376-6376 x 1206 or at DSO@handstfhn.ca

COVID-19 update

We understand the tremendous impact that COVID-19 is having on the lives of our clients, families, and staff; especially those dealing with mental health challenges, children with complex needs and adults with developmental disabilities who require support.

We continue to carefully monitor updates provided by Health Canada, along with those from the federal and provincial governments.

In an effort to help prevent the spread of this virus in our community, we have made the decision to close our offices to the public until further notice.

Office Closures
Our Aurora and Markham offices, as well as, our satellite offices in Durham and Simcoe will be closed to the public until further notice.

Continuing to offer you support, virtually
Although we will not be offering in-person support, we understand that now, more than ever, you still need to remain connected to us. Here’s how you can continue to reach out to us for support:

  • Developmental Services Ontario Central East Region
    Call us toll-free at 1-855-277-2121, locally at 905-953-0796, (TTY) 905.898.1609, or connect with us online at dsontario.ca

What about events?

All YSSN/DSO CER events taking place between March 17 and April 6, 2020, are canceled. We invite you to stay-up-to-date by joining us on social media (Facebook, Twitter, Instagram) or subscribing to our e-newsletter.

Next steps

We will continue to monitor the situation and will update you on any changes as they occur. Please check our website for updates and stay-up-to-date by joining us on social media (Facebook, Twitter, Instagram) or subscribing to our e-newsletter.