North Eastern Ontario Region

  • We serve:
  • Bracebridge
  • Britt
  • Cochrane
  • Eastern Kenora District along the Hudson and James Bay coastline
  • MacTier
  • Muskoka
  • Nipissing
  • North Bay
  • Parry Sound
  • Sturgeon Falls
  • Sundridge
  • Timiskaming
  • Timmins
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Agency Location

HANDS The Family Help Network

Serving: Cochrane, Eastern Kenora District along the Hudson and James Bay coastline, Muskoka, Nipissing, Parry Sound, MacTier, Britt


391 Oak St. East, North Bay, Ontario P1B 1A3

Monday to Friday

8:30 a.m. to 4:30 p.m

*Please note that some offices are by appointment only.

HANDS The Family Help Network

COVID-19 update

Passport Coordinators continue to monitor and respond to calls and will be happy to assist you over the phone.

Please check our website for the most up-to-date information regarding our services.

We thank you for your patience and support during this time.

About Hands the Family Help Network

Hands is funded by the Ministry of Children, Community and Social Services.

We follow our agency’s values: respect, compassion, integrity, accountability and quality

To find out more about us visit

If you have questions about the Passport Program, please call us at 1-800-668-8555 x5550

If you are interested in applying to the Passport Program and live in North-East region, please contact DSO North-East region at 1-855-376-6376 x 1206 or at