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How do you apply to the Passport program?
First, apply through the Developmental Services Ontario (DSO) office in your region and confirm that you meet all Ministry of Children, Community and Social Services (MCCSS) requirements for funded adult developmental services.
Once you are confirmed eligible through DSO, you may request a referral to the Passport program to apply for Passport funding. Every eligible adult will receive at least $5,500 per year in funding through the Passport program. Access to funding under the program is subject to available resources and is released based on priority. Your local Passport agency will determine if you are eligible for additional funding.
How long does it take to receive funding after completing your application package with DSO?
Funding allocations are subject to available resources and are released based on priority. Please refer to page four (4) of the Passport guidelines.
If DSO confirmed my eligibility before the age of 18, do I need to contact DSO when I turn 18 to receive Passport funding?
When you turn 18, we recommend that you connect with your local DSO to update your file and confirm your service requests
You should start the application process through DSO as early as 16 years of age. Please note that you won’t be eligible for MCCSS-funded services, including the Passport program, until you are 18.
Where can I find information on how to complete the paperwork once I am approved for Passport Funding?
If you need assistance with completing your Passport package, contact your local Passport agency. Watch these videos on how to complete your forms here.
What is the process if we are put on a waitlist?
Allocations are based on the availability of Provincial funding as noted on page four (4) of the current Passport guidelines. When funds are available, your local Passport agency will reach out to discuss next steps. You are always welcome to contact your local Passport agency with any questions or concerns.
Will there be a delay in receiving Passport funding when someone turns 18?
This depends on when funding becomes available. You are encouraged to apply as early as possible to streamline the transition from Special Services at Home (SSAH) to Passport.
What is the process when someone’s needs change?
If/when there is a change in a person’s situation and/or needs, you should contact and advise your local DSO to update your file. Any change that affects your Passport funding file will be shared with your local Passport agency.
Do we need to include a void cheque with our Passport application?
Your local Passport agency will let you know what documents are required to access funding once you have been approved. If you want reimbursements deposited into your bank account, a VOID cheque or Direct Deposit form should be submitted with your completed Passport funding forms.
What can Passport funding be used for?
It can be used for several Community Participation Supports and Respite. Please refer to the Passport Guidelines for a comprehensive list.
If people have questions about what is or isn’t covered by Passport who should they ask?
They should contact their local Passport agency to ask questions.
If you are approved, is the $5,500 continued each year? Will the amount change?
If approved for Passport funding, it will automatically renew each April 1st for the same funding amount.
How is it determined whether an applicant can receive more than the initial $5,500 funding?
Once you have completed your Application Package (ADSS/SIS) with a DSO Assessor, it is then forwarded to your local Passport office for review of funding allocations.
Priority for funding is based on an automated tool that weighs out a variety of factors, considering behavioural, medical and personal support needs as well as caregiver circumstances. It is important to keep your local DSO up to date on significant changes as this can impact on when you are prioritized for funding.
What is the maximum amount of Passport funding that an individual can receive in a year?
The maximum amount of funding a person can receive is $44,275.00.00 per year which is dependent on assessed need, priority, and available government resources.
If you do not use all your funds within the year, can the amount be rolled over to the next year?
No, unused funding cannot be rolled over to the next year.
Does funding automatically increase when a person graduates from high school or if the person moves to their own residence?
Passport is allocated based on the level of a person’s support needs and current situation. It is not based on the cost of supports.
Does every person who qualifies for ODSP also qualify for Passport funding?
No. You need to be confirmed eligible for developmental services and supports by Developmental Services Ontario to be eligible to receive Passport funding.
Is Passport funding different from ODSP?
Yes, these are separate programs. ODSP is an income program, and the Passport program is a funding reimbursement program for Community Participation Supports and Caregiver Respite.
Is Passport funding based on a family’s income/financial resources?
No, Passport funding is not based on income or financial resources.
Does Passport funding affect your income taxes?
No, Passport funding is not considered income and does not affect taxes or ODSP.
Does Passport funding continue past the age of 65?
Yes. There is no age cap on Passport funding.
PassportONE is an administrative body that processes all invoices and receipts so that recipients can be reimbursed for their expenses. Any questions are to be directed to your local Passport agency.
How frequently are Passport payments made?
PassportONE processes invoices and payments Monday through Friday.
You can submit your claims through eClaim, MDP, emailing, faxing or mailing. Processing and reimbursement may be faster if you use eClaim or MDP, provided that you submit all of the required documentation.
Visit our Filing Claims page to learn more.
Are there programs that can pay for services upfront for clients who cannot wait for reimbursement?
There are Transfer Payment Agencies (TPA), Service Agencies and Brokers that pay for services and bill directly to Passport. Speak to your Passport Coordinator about what is best for you and your situation.
Do I need to use a Transfer Payment Agency or broker to manage funds? Can the caregiver manage the funds?
No, you do not need to use a TPA, Service Agency or Broker. The client, caregiver or other designated person known as “Person Managing Funds” can self-administer the funding.
What is the difference between a TPA and a broker?
A TPA or Service Agency is an agency that administers funds on behalf of a Passport recipient. A Broker is a privately hired individual who is over the age of 18 and not the primary caregiver that manages funding.
How do you find a TPA agency or broker?
Contact your local Passport agency and they can provide you with this information as it varies region to region.
Who can be a broker? What is their role?
A Broker can be anyone over the age of 18 who is not the unpaid primary caregiver. They can support in the management of funds and submissions. Some brokers may support in arranging services and supports as well.
Can a TPA, Service Agency or Broker bill Passport directly?
Yes, TPAs, Service Agencies and Brokers can bill Passport directly.
If someone decides to self-administer or manage their own funding, where is the money deposited to?
The funds will be deposited into the bank account of the payee.
How much funding can be used for administration fees?
A Transfer Payment Agency, Service Agency or Broker administering funds on behalf of a recipient can claim up to 10% administration fee for each claim submitted.
I need more information about reimbursement. Who should I contact?
Contact your local Passport agency for more information on submitting invoices and processing payments.
How do I find a person-centered planning service and is this covered by Passport?
Passport funding covers all Person Directed Planning up to $2,500 per year, as long as the planner is over the age of 18 and not an unpaid primary caregiver. An invoice must be submitted.
You can find resources related to Person Directed Planning on Partners for Planning, Ontario Independent Facilitation Network or ConnectABILITY.
Is the $2,500 limit for Person Directed Planning, a one-time limit or per year?
$2,500 is the annual limit for a Person Directed Plan.
Can a support worker be anyone over age 18?
A support worker can be anyone over the age of 18, unless they fall into any of the following categories:
Does a support worker require certain skills?
They do not require certain skills, but it is recommended that they have training on how best to support the person.
How is payment for a support worker determined?
The client and support worker determine the rate of pay.
Can you have more than one designated support worker?
Yes, there is no limit to how many support workers you can have registered.
Is there a limit to how many hours a support worker can be paid per day?
The work schedule is determined by the person/agency securing the worker and the worker. PassportONE will pay the claim as received based on funding available.
What type of invoice is required for a support worker?
A support worker must complete a claim form or verify their hours on MDP, which acts as a timesheet for the worker.
Does a respite or support worker have to pay taxes on income from Passport funding?
We recommend that support workers contact Canada Revenue Agency about their tax situations.