News

Read the latest updates about the Passport program here. Join our mailing list to get news delivered to your Inbox.

Try the new Passport planning tool to help you decide how to use your funding

If you need help deciding what to do with your Passport funding, we’ve created a tool to help you see what interests, hobbies, or expenses you can use your Passport funding to help pay for.

The tool will walk you through a questionnaire that asks you about your funding, hobbies, interests and expenses that may be admissible to the Passport program.

You will be automatically emailed a copy of your answers that you can share with your Passport Coordinator, your caregiver, or your Person Managing Funds (PMF).

Click here to try the Passport planning tool.

Submitting and managing Passport claims with MyDirectPlan

Information Session: June 18, 2025 - 12:00 pm - 1:00 pm - Register here

Find out how you can use MyDirectPlan to submit Passport claims and manage your funds. We’ll show you how to get started with MyDirectPlan, where to find support, and answer any questions you have about the platform.

How to submit and manage an eCLAIM

Learn how to use eCLAIM to submit your Passport invoices and receipts and receive reimbursements quickly. There will also be a question and answer period where attendees can get real-time answers on any part of the eCLAIM process.

This webinar is hosted by the Passport Program and presented by PassportONE in collaboration with Family Service Toronto and Partners for Planning.

Monday, June 16, 2025 from 10:00 a.m. to 11:00 a.m. - Register here

For more information, visit eclaim.passportone.com.

Passport forms have been updated and new videos posted

Posted on June 5, 2023

As of June 1, 2023, the Passport Service Agreement and other forms (Notification Form and Support Worker Information Form) have been updated. If you have already signed an agreement with your Passport agency and have previously completed these forms, you will only be required to complete new forms if you want to make a change to how your funding is managed.

The Purchase of Service Invoice form has also been updated and will need to be used to submit reimbursement claims to PassportONE. If you use eClaim or MyDirectPlan (MDP), no change is required, you can continue to submit your invoices electronically.

New videos have been posted on the Resources page to help you complete the updated forms. If you need additional help, please contact your local Passport Agency.

Passport Program Changes Effective April 1, 2023

Posted on March 9, 2023

The Passport Program guidelines are being updated as of April 1, 2023.

You should review your Passport expenses to identify any recurring charges that will no longer be admissible as of April 1, 2023. Some expenses that were temporarily admissible due to the COVID-19 pandemic, will no longer be eligible.

You can review a summary of the key changes to the Passport Program guidelines here.

The April 2023 guidelines can be found on the Ontario government website at www.ontario.ca/page/passport-program-guidelines.