News and Events

How to submit and manage an eCLAIM Webcast

Next webcast: July 17, 2024 – 3:00pm - 4:00pm

In these eCLAIM webcasts, you'll learn how to use eCLAIM to submit invoices and receipts and receive reimbursements quickly. There will also be a question period where participants can get answers in real-time about any part of the eCLAIM process. This webinar is being hosted by the Passport Program and presented by PassportONE through Family Service Toronto and Partners for Planning.

Register here for July 17.

As of June 1, 2023, the Passport Service Agreement and other forms (Notification Form and Support Worker Information Form) have been updated. If you have already signed an agreement with your Passport agency and have previously completed these forms, you will only be required to complete new forms if you want to make a change to how your funding is managed.

The Purchase of Service Invoice form has also been updated and will need to be used to submit reimbursement claims to PassportONE. If you use eClaim or MyDirectPlan (MDP), no change is required, you can continue to submit your invoices electronically.

New videos have been posted below to help you complete the updated forms. If you need additional help, please contact your local Passport Agency.

The Passport Program guidelines are being updated as of April 1, 2023.

You should review your Passport expenses to identify any recurring charges that will no longer be admissible as of April 1, 2023. Some expenses that were temporarily admissible due to the COVID-19 pandemic, will no longer be eligible.

You can review a summary of the key changes to the Passport Program guidelines here.

The April 2023 guidelines can be found on the Ontario government website at


Watch these videos to learn more about the Passport program and how to complete forms.

Introduction to the Passport Program

How Passport Funding Works

Passport Program Guidelines

Filing a Claim

Answering Passport questions you asked us!

How to complete Passport forms

Passport Service Agreement form

Self-Administered Funds form

TPR, Service Agency, Broker form

Purchase of Service Invoice form

Connect with your community services

Here’s a list of some provincial organizations that may be able to help you connect with more local resources.

Helps you find information about programs and services in your community.

Helps you find information about autism and the day-to-day issues faced by individuals with autism, their families, and the professionals with whom they interact.

Helps you and your family to lead the way in advancing inclusion in your lives and community.

Helps you find fee-for-service resources in your community.

Helps people with developmental disabilities accomplish their goals and thrive in communities.

The Individualized Funding Library is a website to help you learn how to find and use your Individualized Funding.

Allows you to register and pay for activities, classes, programs, workshops, respite and camps offered by developmental service agencies in Ontario.

Provides you with financial assistance.

Provides you with employment opportunities.

Provides free resources designed to empower you, your family and caregiver(s).

Provides your caregiver(s) with a short break from caregiving so they can take some time off to recharge and reconnect.

Helps you enrich your life through sport.

Helps you find local health and community services.

Organizations that would like to be added to this list must be non-profit or government funded and serve or provide community resources to adults with developmental disabilities across Ontario. Contact us at to get added to this list.